Customer service and productivity are two important aspects of business operations that are closely related. Customer service refers to the support and assistance provided to customers before, during, and after they purchase a product or service. Productivity, on the other hand, refers to the efficiency and effectiveness of business operations, often measured in terms of output per unit of input. Included :

• Advance Service Excellence
• Impressive Communication Skill
• Prime Customer Service Skill
• Handling Customer Complaint 
• 10 Habits of Highly Productive People

Effective customer service can improve productivity by:

1. Reducing customer complaints and returns: Providing quality customer service can help prevent customer complaints and returns, which can be costly and time-consuming for businesses.

2. Increasing customer loyalty and repeat business: Good customer service can create loyal customers who are more likely to return and purchase additional products or services from the business.

3. Enhancing brand reputation: Providing exceptional customer service can enhance a business’s reputation and help differentiate it from competitors.

4. Encouraging positive word-of-mouth referrals: Satisfied customers are more likely to refer their friends and family to the business, which can help increase sales and revenue.

Improving productivity can also improve customer service by:

1. Reducing wait times and improving response times: Improving productivity can help businesses respond to customer inquiries and issues more quickly and efficiently, reducing wait times and improving response times.

2. Improving product or service quality: Improving productivity can help businesses produce higher-quality products or services, which can result in greater customer satisfaction.

3. Providing better training and support to employees: Investing in employee training and support can help improve productivity, which can translate into better customer service.

4. Streamlining processes: Streamlining processes can help businesses operate more efficiently, reducing costs and freeing up resources that can be devoted to improving customer service.

Overall, customer service and productivity are closely intertwined, and businesses that prioritize both are more likely to achieve success and meet the needs of their customers.